Supported Document Formats

Felicia -

Snapdocs supports most commonly used document format types, however you may encounter some that are not. If you are having trouble uploading a file to an order, it is likely because the format is not supported. Please see below for a list of document format types that are acceptable on Snapdocs.

  • .pdf
  • .jpg
  • .jpeg
  • .doc
  • .docx
  • .png
  • .tif
  • .tiff
  • .xlsx
  • .zip
  • .rtf
  • .pptx
  • .bmp
  • .xls
  • .txt

Any other format types will not successfully upload to Snapdocs and you will receive an error message. 

If you have a file in an unsupported format type, it can be converted! 

  1. Open the file on your computer.
  2. Click File --> Save As. 
  3. A window should open where you can edit the name and location of the file as well as select a format type. 
  4. Select a format type that is listed above and click save. 

You should now have a new file on your computer in a Snapdocs supported format type! Make sure you use your newly converted file when uploading to Snapdocs. 

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