What is a pending document and how long does it take for my credentials to be verified?

Felicia -

On your Credentials page, if a credential is currently in a pending state (as shown below), this means that it's in our queue, waiting to be verified.


Verification can take up to a few business days, but you should generally back soon. You'll be notified via email when your credentials have either been successfully verified or rejected. 

Having a pending document doesn't prevent you from receiving signing offers, so you can still receive and respond to signing offers if you have a pending credential. 

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